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2-Hour Workshops
FOR MORE INFORMATION, PLEASE CALL, 954-771-8477
TEAM MEMBER ENGAGEMENT
Internal Conflict Resolution
Conflict - Maintaining Emotional Control
Conflict Mediation
Conflict as a Growth Opportunity
Bringing Conflict into the Open
Conflict to Collaboration
Establishing an Effective Team
Being a Contributing Team Member
Team Building
Dealing with Difficult Team Members
Ending a Successful Team
External Partnerships
Communicate with Diplomacy & Tact
Team Building Basics
Understanding Generational Diversity
Work with Difficult People
Emotional Control
Negotiations: A Human Relation Approach
Avoid Burnout
Balance Work and Life
Interpersonal Competence: Connect with Others
Interpersonal Competence for Career Growth
Keep Stress and Worry in Perspective
Understanding Diversity
Valuing Diversity
Communicating Across Generations
Foundation for Success
Interpersonal Competence: Enhance Teamwork
Interpersonal Competence: Influence Change
Interpersonal Competence: Best Practices
Sustaining Measurable Success
Leveraging Diversity
Managing Across Generations
Staying Positive in the Face of Layoffs
Managing Diversity
Managing Stress
Diversity: Global Travel & Culture
Listening Skills for Boosting Communication
Communication with Different Personality Styles
Stress Reduction through New Work Habits
Disagree Agreeably
LEADERSHIP DEVELOPMENT
Delegation
Planning
Performance Appraisals
Motivation
Performance Defined
Vision, Mission and Values
Time Management
Handling Mistakes
Conflict Management
Time Control to Work on Your Business
Coaching-Supportive & Directive Approaches
Leading Strong Teams
Lead Effective Meetings
New Employee Orientation
Communicate to Lead
Business Professionalism 101
Strategic Planning
Network through Community Service
Focus & Discipline
Leadership Communications
Leadership Styles & Tendencies
Motivational Leadership
Share the Glory
Visionary Leadership
Mentorship - Launching Initiative
Build Trust, Credibility, and Respect
Multi-Tasking
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Coach for Performance Improvement
Network to Build Business Connections
Developing Personal Leadership
Building Employee Engagement
Talent Selection: Criteria & Screening
Talent Selection: Interviewing
PRESENTATION EFFECTIVENESS
Planning Presentations
Vocal Skills and Body Language
Presenting as a Team
Confrontational Questions
Presenting with Visual Impact
Present to Persuage
Present to Gain Input
Present to Inform
Facilitate for Group Results
Presenting with Impact
Facilitate for Group Results
Presenting with Impact
Coaching for Skill Development
Feedback: Supportive and Corrective
Interpersonal Skills for Facilitators
Creating Organization Impact
Presenting to a Team
Training Design and Evaluation
PROCESS IMPROVEMENT
Innovation
Team Problem Solving & Decision Making
Process Improvement
Adjust to Change
Analyze Problems & Makes Decisions
Change Engagement
Manage Change Effectively
Team Change Engagement
Lead Change without Authority
Project Planning
SALES EFFECTIVENESS
Successful Sales Leadership
Sales Performance Defined
Sales Meetings
Coaching Salespeople
Recruiting Salespeople
Rapport
Interest
Solution
Objections
Motive & Commitment
Hiring Salespeople
Master the Selling Process
Uncover Selling Opportunities
Foundation for Consultative Selling
CUSTOMER SERVICE
Attitudes for Service
Complaint Resolution
Cross and Up Selling
Internal Customer Service
Telephone Skills: Outbound
Telephone Skills: Inbound
Manage Customer Expectations
Generate Customer Interest
Create Loyal Customers
Effective First Impressions: Face to Face
Customer Follow Through
Customer Value Solutions
Referrals
Service to Sales
Suggestion Selling
Telephone Skills: Inbound and Outbound
400 SE 12th St, Bldg B, Fort Lauderdale (Miami and Palm Beach), FL 33316, US
P. 561-624-3660
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